Security monitoring systems

This article is a brief introduction about security monitoring systems in relation with Ozeki VoIP SIP SDK. You can also learn what tools would you need to monitor or record voice calls.

What do Security monitoring systems mean?

Monitoring in computer science means supervision and sometimes also recording something. In the case of VoIP communication monitoring means that you can listen into a SIP call and record it if you want for some reasons.

Security monitoring can have different concepts and aims. You may need to monitor the network flow, the use of the communication lines. You can decide on some improvement according to the use or you can also check if the employees use the communication network for personal purposes.

Some companies also monitor the phone use and bill the personal telephoning to be paid by the employees. This can also based on a monitoring system.

The security monitoring is really important in big communication networks where several phone calls are made. In these cases, for example in a hotline, the company can also use the monitoring for securing the mutual respect between the employees and the customers. It is also useful when a customer reports about an employee if the managers can check the phone calls between them and decide if the customer was right or not.

Security monitoring implementation

Ozeki VoIP SIP SDK provides tools for call monitoring and call recording, as well; therefore, it supports the creation of a professional solution for your needs.

Examples on implementation:

Summary

This article introduced you the basic knowledge about security monitoring systems and showed how Ozeki VoIP SIP SDK can help you to fulfill your wishes about this topic. If you have read through this page carefully, you already have all the knowledge you need to start on your own solution.

If you have any questions or need assistance, please contact us at info@voip-sip-sdk.com

Select a suitable Ozeki VoIP SIP SDK license for your project at: Pricing and licensing information

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As you are now familiar with all the terms concerning this topic, now it is time to take a step further and explore what other extraordinary solution Ozeki VoIP SIP SDK can provide to you.

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