info@voip-sip-sdk.com Tel: 00 36 52 532 731

How to setup Ozeki VoIP SIP SDK with Cisco Unified Communications Manager 8

Ozeki VoIP SIP SDK offers the ability to use VoIP services in your own application. You can use it to create an autodialer, a custom softphone or a webphone, for example. To get started, you need to connect it to a PBX first. In this guide you can read about how you can connect Ozeki VoIP SIP SDK to the one of the most powerful PBX application, Cisco Unified Communications Manager.

Cisco Systems is one of the industry-leading solution providers nowadays. They provide networking and voice solutions and services. Their former PBX application, named Cisco Call Manager evolved and extended into an industry standard communication server. Cisco Call Manager became Cisco Unified Communications Manager, and its main innovation is the ability to integrate video support in voice communication.

Ozeki VoIP SIP SDK utilizes the advantages of VoIP technology, which allows you to make phone calls over your existing network infrastructure. You can connect Ozeki VoIP SIP SDK to Cisco Unified Communications Manager to build your own application with voice support.

In this guide you can learn about how to connect Ozeki VoIP SIP SDK to your Cisco Unified Communications Manager and how to start your calls and build your own application.

Overview

If you follow the steps of the configuration guide below, you will have a system which is connected to Cisco Unified Communications Manager. The system will work as follows:

Before you start, it is assumed that you have already set up your Communications Manager in your environment. First, you need to set up a Phone Security Profile. Then you need to create a Phone and a Directory Number for the phone. After these, you need to create an End User and assign the Phone for this user. Then Ozeki VoIP SIP SDK can use this created user to connect to Cisco Unified Communications Manager and to make phone calls. Figure 1 demonstrates the process.


Figure 1 - Connection with Cisco Unified Communications Manager

After the setup, your system will work as follows:

  1. Login to Cisco Unified Communications Manager and setup the user and the device
  2. Ozeki VoIP SIP SDK will register to Cisco Unified Communications Manager using the created user
  3. You can start to call your contacts via Cisco Unified Communications Manager.

Configuration steps

Step 1.) Configure Cisco Unified Communications Manager

In order to begin the configuration of Cisco Unified Communications Manager, you need to log into its web interface. In this example, it has the following IP address: 192.168.91.89

This case, the URL of its web interface will be:

https://192.168.91.89/ccmadmin/showHome.do

Open a web browser, navigate to its web interface, and login as Administrator (Figure 2).


Figure 2 - Login as administrator

Once logged in, you need to enable Digest Authentication for SIP devices. To do so, I will setup a new Phone Security Profile. Click on the System menu, open the Security sub-menu and select Phone Security Profile (Figure 3).


Figure 3 - Select Phone Security Profile

There are several pre-defined security profiles in Cisco Unified Communications Manager 8. In order to create a new one, click on the Add New button at the toolbar (Figure 4).


Figure 4 - Add new security profile

Set the Phone Security Profile Type to Third-party SIP Device (Basic) and click on Next (Figure 5).


Figure 5 - Third party SIP profile

Provide a Name and a Description for this profile, e.g.: "Third-party SIP Device Basic - Digest Authentication". It is important to check the Enable Digest Authentication checkbox and click on Save (Figure 6).


Figure 6 - Enable Digest Authentication for the profile

Now create a new user in Cisco Unified Communications Manager. For this, click on End User entry at the User Management menu (Figure 7).


Figure 7 - Click on End User

Create a new user by clicking on the Add New button (Figure 8).


Figure 8 - Add new user

Now enter the necessary information into the respective fields to create new user. User ID and Digest Credentials will be needed for Ozeki VoIP SIP SDK to establish the registration. Once it is done, click on Save (Figure 9).


Figure 9 - User ID and Digest Credentials will be needed for Ozeki VoIP SIP SDK

After the user is created, create a new phone device. Click on Phone in the Device menu (Figure 10).


Figure 10 - Create new phone device

Click on Add New at the Phone List screen (Figure 11).


Figure 11 - Add new phone

Set the Phone Type to Third-party SIP Device (Basic) and click on Next (Figure 12).


Figure 12 - Create a third-party SIP phone

Set the fields according to the follows (Figure 13):

  • MAC Address: Set it to a unique address
  • Description: Enter a description for this phone
  • Device pool: Set it to a default value
  • Phone Button Template: Set it to Third-party SIP Device(Basic)
  • Owner User ID: set it to the created user's name.


Figure 13 - User settings

Scroll down to the bottom of the page and specify the protocol information (Figure 14):

  • Device security profile: Set it to the created profile
  • SIP Profile: Set it to Standard SIP Profile
  • Digest user: Select the created user
Once it is done, click on Save.


Figure 14 - Protocol settings

After the phone is created, the Phone Configuration page will show up.
On this page you can see that there is no Directory Number set for this phone. Click on Line [1] - Add new DN to create a directory number (Figure 15).


Figure 15 - Add new directory number

Provide a directory number, e.g.: 6001 and click on Save (Figure 16).


Figure 16 - Enter a directory number

After the Directory Number is created, you can assign the created Phone device to a specific End User. In this example, I will assign it to the previously created user. To do so, click on End user at the User Management menu.


Figure 17 - Click on End User

Click on Find to search for the created user (Figure 18).


Figure 18 - Click on Find

Once the user is found, click on the user name to view its details (Figure 19).


Figure 19 - Click on the user's name

Scroll down the End User Configuration page and find the Device Information section. By default, no device is associated to this user. To associate a device to this user, click on Device Association (Figure 20).


Figure 20 - Device Association

You will get to the User Device Association page. Click on Find to search for the created device (Figure 21).


Figure 21 - Find the created device

Select the previously created device by clicking on the checkbox before its device name and click on Save Selected/Changes (Figure 22)


Figure 22 - Save associated device

Now you need to go back to the user settings page. At the related links section you can choose which page you want to jump to. Select the Back to User option to step back to the user's settings and click on Go (Figure 23).


Figure 23 - Go back to User settings

At the End User Configuration page you can see the assigned device name at the Controlled Devices list. Click on Save to save the settings (Figure 24).


Figure 24 - Controlled Device

Now the configuration of Cisco Unified Communications Manager is done and you can start to configure Ozeki VoIP SIP SDK.

Step 2.) Configure Ozeki VoIP SIP SDK

It is assumed that you have already downloaded Ozeki VoIP SIP SDK and installed it into you computer.

Start the Demo Application of the SDK. Provide the settings of the created user and device into the SIP Account Settings field:

  • User ID: The Directory Number of the device. e.g.: 6001
  • Register Name: The created user's Name. E.g.:ozsdk
  • Register Password: The Digest Credential of the created user.
  • Display Name: This name will be displayed on the destination phone
  • Domain server: The IP address of Cisco Unified Communications Manager. e.g.: 192.168.91.89

Once it is done, click on Register (Figure 25).


Figure 25 - SIP Account Settings

You can see the registered phone line at the Phone Lines section of the Demo Application. Dial an extension and click on Pick up (Figure 26).


Figure 26 - Dial an extension

In figure 27 you can see an incoming call from Ozeki VoIP SIP SDK via Cisco Unified Communications Manager.


Figure 27 - Incoming call at the destination phone

You can see the active phone call at the Phone Calls section of the Demo Application (Figure 28).


Figure 28 - Active phone call

Conclusion

If you followed the steps of this page, you have a working system with Ozeki VoIP SIP SDK connected to Cisco Unified Communications Manager.

If you have any squestions, do not hesitate to contact us at: info@voip-sip-sdk.com

Ozeki Cookie Policy
Ozeki Informatics Ltd uses cookies to provide you the best experience on this website. The further use of the website will be considered as an agreement to the use of cookies. For more information read this website.

Cookies are enabled You are browsing the optimized version of this website. For more information read this website.