High performance VoIP SDK for .Net developers

VoIP SIP SDK

Ozeki VoIP SDK - Product Guide

Ozeki VoIP SDK ContentsSoftphone Development
Product information / Online manual / Developers Guide

Developers Guide

Online manual
Introduction
VoIP Technology
Ozeki VoIP SDK
Developers Guide
Softphone Development
Webphone Development
Voice Recording
IVR Development
PBX Development
Call Center Development
VoIP CRM Integration
Mobile phones and platforms
Billing
Further VoIP SIP SDK Example Programs
Appendix
Ozeki VoIP Training
Softphone GUI
FAQ

Developers Guide

Welcome to the Ozeki VoIP SIP SDK Developers Guide! This guide offers practical and detailed introduction and documentation for developing VoIP applications (softphones, webphones, Flash solutions, etc.) using Ozeki VoIP SIP SDK. Ozeki SIP SDK saves you a great deal of time and effort during development. This guide explores the concepts behind VoIP, the framework for constructing an application and the tools for developing.

The Developers Guide includes overall documentation for VoIP app development, except the API reference book. For API specifications, please visit the API Reference Book page.

Softphone Development
How to build a softphone
Ozeki VoIP SIP Softphone
Softphone Example Programs
C# WPF softphone
C# WPF Softphone usage
C# WPF Softphone configuration guide
C# WPF Softphone source code
Windows Forms Softphone Sample
Utilization of Windows Forms Softphone
Configuration of Windows Forms Softphone Sample
Source Code of Windows Forms Softphone Sample
Windows Forms Softphone VB NET
Windows Forms Softphone VB NET utilization
Windows Forms Softphone VB.NET configuration
Windows Forms Softphone VB.NET source code
Visual C++.Net Softphone
Softphone Development Basics
How to register to a SIP PBX
How to make a Voice Call
How to handle speaker and microphone in softphone
Playing voice from the microphone
Playing mp3 file
Text to speech
Playing incoming voice
Incoming voice recognition
How to accept an incoming call
How to reject an incoming call
How to forward an incoming call
Blind Transfer
Attended call transfer
How to hold a call
How to use DTMF signaling
Working with SDP in VoIP SIP calls
Working with RTP in VoIP SIP calls
Auto Answer
Do not Disturb
How to make a Video Call
Video devices
Video codecs
Advanced Softphone Development
Multiple phone calls
Multiple phone lines
Client mixed conference call
Record a voice call
Operating with incoming SIP messages
Inject SIP messages
Operating with outgoing SIP messages
Out of dialog SIP messages
Message Waiting Indication
Sound Quality
Audio codec types
Jitter buffer
Acoustic Echo Cancellation
Noise Reduction
Automatic Gain Control
Softphone customization
Custom WPF GUI
Custom winforms GUI
Direct calls between clients
NAT traversal
Call tunneling
RTP call encryption
SIP call encryption
SIP Instant Messaging
Instant message sending
Instant message receiving
Presence information
Webphone Development
Introduction to Webphone technology
Webphone Example Programs
Silverlight Video Chat Example
Configuration guide
Source code explanation
SL Mediagateway example
Configuration steps
Source code explanation
MediaGateway SIP Example
Source code explanation
Flash SIP Client Example
MediaGateway SDK Flash chat example
Silverlight solutions
Silverlight camera and mic access
Silverlight SIP softphone for web to SIP calls
Web to web voice calls using Silverlight
Web to web video calls using Silverlight
Add new functionality
How to add a Silverlight SIP softphone to a web application
Webinar and web conference
Facebook to SIP calls using Silverlight webphone
Facebook to Facebook calls using Silverlight webphone
Flash solutions
Flash camera and microphone access
Introduction to Flash Webphone technology
Web to web voice calls using Flash
Web to web video calls using Flash
Flash SIP softphone for web to SIP calls
Add new functionality
How to add a Flash SIP softphone to a web application
Webinar and web conference
Facebook to SIP calls using Flash webphone
Facebook to Facebook calls using Flash webphone
Voice Recording
Recording / playing back media in a softphone
Conversions
IVR Development
IVR Example Programs
WinForms DTMF IVR
VB.NET DTMF IVR
C# DTMF IVR
Utilization of IVR
Configuration steps
Source code
C# Voice recognition IVR
Voice recognition IVR utilization
Voice recognition IVR configuration
Voice recognition IVR source code
Multichannel IVR server
DTMF navigation
Voice recognition navigation
IVR database integration
IVR human cooperation
PBX Development
Simple PBX building
Connect PBX to the outside world
Default VoIP PBX functionality
VoIP PBX authentication settings
VoIP PBX Dial plans
VoIP PBX Voice Mail
VoIP PBX MediaGateway connection
VoIP PBX virtual extensions
VoIP PBX Call Manager
VoIP PBX Call Assistant
Advanced VoIP Call Manager
PBX system integration
Call Center Development
How to build a simple call center server
Automatic Call Distribution
Introduction to Automatic call distribution / call routing
Simple call distribution system for inbound calls
Skill Based Routing
How to create and manage call queues
Callback requests
SIP presence information
Manager
How to listen in and take over calls
Monitoring call center activity
Operator
Controlling physical telephone from the PC
Detecting incoming calls
Database handling
Caller identification
Caller authorization using DTMF pin codes
Call information logging
Automation
DTMF autodialer
Voice Activation Detection (VAD)
Predictive dialer
Multi-site call center
Remote call center agents
Secure tunneling
Facebook webphones
Web page integration
VoIP CRM Integration
VoIP support to CRM using webphone
VoIP support to CRM using SIP
Call recording
Automatic customer datasheet selection
Mobile phones and platforms
How to connect mobile devices to a VoIP network
How to build an Android VoIP client
How to build an iPhone / iPad VoIP client
Windows Phone platform
Billing
Billing by minutes or seconds
Billing by call setup
Prepaid billing systems
Postpaid billing systems
Automated credit card payment
Further VoIP SIP SDK Example Programs
C# Autodialer example
C# Autodialer utilization
C# Autodialer configuration
C# Autodialer source code
C# Speech to text
C# Speech to text utilization
C# Speech to text configuration
C# Speech to text source code
C# Voice conference room
Voice conference room utilization
Voice conference room configuration
Voice conference room source code
C# Command line caller
C# Command line caller utilization
C# Command line caller configuration
C# Command line caller source code
SIP SMS Example
SIP SMS example utilization
SIP SMS example configuration
SIP SMS example source code
C# Callback Form
C# Callback Form utilization
C# Callback Form configuration
C# Callback Form source code
ASP VoIP example
ASP VoIP example configuration
ASP VoIP example source code

BEGINNER
Getting started
Downloading VoIP SIP SDK
Installation steps
PBX configuration
Examples

INTERMEDIATE
VoIP technology walkthrough
Softphone development
Webphone development
Mobile development
Voice recording

ADVANCED
IVR development
Call center development
VoIP CRM integration
VoIP PBX development
Billing

GETTING AROUND
Sitemap
Search the manual
API documentation
FAQ
Appendix

COMMERCIAL
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Licensing
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